Frequent Asked Questions


Listing an item for sale is easy! Simply log in to your account, click on the "Sell" button, and follow the step-by-step instructions to provide product details, pricing, and images. Once submitted, your item will be visible to potential buyers.

Our marketplace welcomes a wide range of secondhand items, including clothing, accessories, shoes, and more. As long as the items are in good condition and comply with our guidelines, you're free to list them for sale.

Delivery/Shipping Information

Delivery is handled promptly, ensuring that items are shipped within 3 days after purchase. The buyer is responsible for covering the delivery fee, and the seller must provide proof of delivery to ensure a smooth transaction. Delivery methods vary depending on the buyers location and preferences.


We support various payment methods, including credit/debit cards, MoMo, and other secure payment gateways. Choose the option that suits you best to complete your purchase safely.

For security purposes, we do not store any payment details on our platform. Each time you make a purchase, you'll need to enter your payment information for that specific transaction.

Orders & Returns

Our marketplace allows returns under certain conditions. If you change your mind about an item, check the seller's return policy on their page. If they accept returns, you may initiate the process within the specifi ed timeframe.

We strive for a positive shopping experience, and we understand that sometimes issues may arise. In such cases, please reach out to the seller fi rst to resolve the matter. If an agreement can't be reached, contact our support team, and we'll assist in fi nding a suitable solution.

Buying & Selling

While we welcome a wide range of secondhand items, there are some restrictions in place. Items that violate our terms of service, such as illegal or hazardous products, are not allowed on the platform.

Yes, negotiation is often possible! You can use the messaging system to communicate with the seller and discuss price offers or discounts before making a purchase.